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Our bird feeder has been getting quite an interest recently. However, I must admit, I wasn’t thinking about feeding Steller’s Jay when I picked the bird feeder or the food.
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Are your customers bending over backwards to use your product? Do they get the value they expect?
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How about your support crew? How are they handling the mess of the situation?
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sharing insights and practical ideas on product strategy and technology management
I have a few insistent customers like that myself (European Starlings and Squirrels in my case, both non-native species). Why is it that they always chase off the polite customers? How do you keep your attention on the quiet, polite, profitable customers when the loud obnoxious ones are always screaming demanding your service?
Cool photos!