Archive for January, 2009


More on Failure

Tuesday, January 27th, 2009

I talked about failing and importance of failing in innovation process before. Check out these articles from Scott Berkun and ZenHabits on the topic as well.

Research Study: Impact of Corporate Culture on Innovation

Friday, January 23rd, 2009

PC285232Authors Gerard J. Tellis, Jaideep C. Prabhu and Rajesh K. Chandy recently published a research paper, Radical Innovation Across Nations: The Preeminence of Corporate Culture in the American Marketing Association’s Journal of Marketing (requires paid subscription or purchase). Alternatively, try a Google search and check out Rajesh Chandy’s site at the Carlson School of Management.

The study highlights that corporate culture is the strongest driver in determining the firms’ innovation capability. According to the study, the successful innovators share the following key organizational cultural traits: (more…)

The Missing Link: Transparency in Customer Relations

Tuesday, January 20th, 2009

Service Disconnect

This is a personal story and a reflection on the separation that exists between a company’s online and physical retail stores. Given current economic conditions, companies have to be more customer focused and look to continuously integrate many facets of their businesses, including creating a linkage between their customers and suppliers. Through this, they can create a continuous cycle that delivers exceptional customer experience which will become a key competitive advantage as the world continues to become flatter and cheaper. Now to the story and reflections…
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5 Ways to Speed Up AND Reduce Cost

Tuesday, January 13th, 2009

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“In preparing for battle I have always found that plans are useless, but planning is indispensable.”
Dwight D. Eisenhower

I don’t know about you, but I constantly feel as if I am running out of time, or maybe that time is running away from me. Either way, 2008 went by really fast, and we are already half way through the first month of 2009…

The whole world seems to be on speed. There seems to be an exponential loss of time, resulting in the constant need to go faster, to reduce costs and all the while delivering great products and services. With all the pressures, one might be tempted to cut corners to gain advantage. However, here are the 5 areas where you should take your time in order to streamline and increase your speed.

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