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Category Archives: leadership & management
Five Essential Pillars of Technology Strategy
Technology is a key resource for businesses. As technology managers, our job is to direct technology activities to serve the business and its customers. This requires coordination and integration of technology activities with all functional areas of the firm. “The … Continue reading
Integrated strategy development: Unsurpassable advantage
Forgive me, as it has been a long time since I blogged… But, I have been lured to the exotic world of iPhone and Mac programming, and learning kept me challenged, focused and engaged, not to mention, distracted from writing… … Continue reading
Posted in leadership & management, strategy
Tagged core competency, definition, strategic planning, wisdom
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Injecting Empathy Into Your Engineering Team
“Don’t ship the org chart.” —Steve Sinofsky It is not uncommon for engineering focused teams to release products that are neither usable nor user friendly. It happens, and I have been there as the program manager… The important thing is … Continue reading
Posted in leadership & management, product design, product management
Tagged culture, customer delight
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Your 2011 Technology Development Agenda
How do you eat an elephant? One bite at a time! 1 year, 12 months, 52 weeks, 365 days, 8,760 hours, …. When you break it down, a lot can get done in a year. Especially when you learn how … Continue reading
More on customer touch points
I have been catching up with my reading, and wanted to share few posts relating to Create value at every touch point article I wrote a while back. Happy readings! First, definition of touchpoints by Albert Tan from frog design … Continue reading
