Category Archives: strategy

Five Essential Pillars of Technology Strategy

Technology is a key resource for businesses. As technology managers, our job is to direct technology activities to serve the business and its customers. This requires coordination and integration of technology activities with all functional areas of the firm. “The … Continue reading

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Integrated strategy development: Unsurpassable advantage

Forgive me, as it has been a long time since I blogged… But, I have been lured to the exotic world of iPhone and Mac programming, and learning kept me challenged, focused and engaged, not to mention, distracted from writing… … Continue reading

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More on customer touch points

I have been catching up with my reading, and wanted to share few posts relating to Create value at every touch point article I wrote a while back. Happy readings! First, definition of touchpoints by Albert Tan from frog design … Continue reading

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Journey towards better thinking

Let me be honest… This post was inspired by my quest to better understand design thinking: what it is, how it is different, why it matters, and most importantly how is it going to save us all!? I don’t believe … Continue reading

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Culture: Define and evolve your secret sauce

In my previous post, I talked about the definition of culture, its ingredients and how it supports your organization’s success. I concluded that: culture enforces and feeds what makes you successful; and culture is a living system that supports and … Continue reading

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