Do your customers do this?
Saturday, June 7th, 2008
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Our bird feeder has been getting quite an interest recently. However, I must admit, I wasn’t thinking about feeding Steller’s Jay when I picked the bird feeder or the food.
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Are your customers bending over backwards to use your product? Do they get the value they expect?
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How about your support crew? How are they handling the mess of the situation?

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